• If you need to return your Kate & Charlie purchase, you may exchange within 7 days of receipt. The item must be in brand new condition, unwashed and unworn with all labels/packaging still intact. 

  •  Customers are responsible for return / exchange shipping charges for all returns.

  • Returns must be sent by registered post & in a weather safe bag. Kate & Charlie accepts no responsibility for lost / stolen / misplaced returns.

  • Please note if returning any item, a website commission of 2% will be deducted from your refund. 

  • There is a no return / refund policy on Sale items, Christening Wear, Hair Accessories, Socks, Tights or Soft Toys

Still can’t find what you’re looking for? Contact us via email at

If you require any assistance please contact us on 0872789730 or fill out the 'Contact Us' box above and we will get back to you as soon as possible.

Harbour Street, Tullamore, Co. Offaly, Ireland, R35PX28

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